BSN – OMNICHANNEL SALES & CUSTOMER UNDERSTANDING

Effective operation, standardized processes, soaring revenue

BSN Overview

Centralizes all multi-branch, multi-channel sales on a single platform.

Prices and promotions are centrally managed yet flexible by store, region, or customer.

Standardizes sales, delivery, payment, and reconciliation processes, tightly integrated with Inventory and Accounting. Boosts revenue, controls costs, and enables rapid business expansion.

Sales methods supported by BSN

1.B2C - Self-service customer
Sales method for convenience stores: Customer -> Choose products -> Pay -> Take products home.

2. B2C - Customer is served.
Sales method where customers are typically advised and goods are delivered to their home: Customer -> Place order at the store or via App/Web
-> Pay in advance (optional) -> Goods delivered to customer’s home -> Pay later (optional)

3. B2B - Wholesale.
Sales method for large quantities and multipledeliveries: Customer -> Place order -> Deliveryschedule -> Company delivers in batches according to the schedule -> Record debt -> Customer pays -> Debt reconciliation.

4. Omnichannel Sales.
Sales method that can be method a and b, but accepts orders via: App, Website, or E-commerce platform, and can connect with partners for: Payment, Delivery, etc..

Comparison between sales methods

Criteria B2C - Self-service B2C - Served B2B - Wholesale Omnichannel
Order Creation Store Store/App/Web Quote/Order Unifies all channels
Price & Promotion Current promotion Current promotion As per contract By sales channel
Delivery/Receipt Self-carry Home delivery As per delivery schedule Flexible by channel
Payment On-site Before/After Term, reconciliation Flexible by channel

Other Advantages of BSN

1EMS-ERP manages multiple warehouses and stores simultaneously.

1. Manages multiple sales methods

  • B2C - Self-service, B2C - Served, B2B.
  • Omnichannel sales.

2. Unifies Price and Promotion Managementv

  • Prices and promotions are centrally managed yet customizable by store, branch, region, or customer.
  • Schedules for future price or promotion changes can be pre-set and automatically activated at the specified time.

3. Diverse Promotion Programs

  • Supports many types of promotions based on: product, brand, quantity, value, time of
    purchase.
  • Manages the issuance and redemption of Vouchers, Promotion Codes.
  • Automatically calculates discounts for B2Bcustomers.

4. Effective Sales Management

  • Standardizes sales, delivery/receipt processes, etc.
  • Accurately controls: inventory, accounts receivable, costs, etc.
  • Simple and quick goods inventory.
  • Connects with partners: Invoice Issuance, Payment, Delivery.
  • Strict delivery/receipt management with multiple methods.

5. Supports Chain Store, Multi-branch Model

  • Manages models: chain stores, multibranches, multiple points of sale.
  • Control anytime, anywhere via Mobile App.

6. Motivates sales staff effectively

  • Revenue plans are set for: Company, Store, Staff.
  • Revenue is calculated and compared with the plan in real-time.

We are committed to our customers

FirstEMS ERP's real capabilities

100% Modules connect together with core ERP

Full REST Api for other systems to connect

Compatible with business development scale

Using technology to bring efficiency

Quickly resolve system problems

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